Getting Into the Community

picture taken by Martha Boyd This past weekend, I was on a panel at the Dover Comic Con. The other panelists were an English teacher from a ...

Ode to My Guest Authors

Something weird happened to me recently, and I wanted to talk to you about it. But first, let me show you what I mean: Truly humbled by the ...

Building Bridges and Closing Gaps: Faculty/Library Communication

source Earlier this month, I was on the agenda of a faculty chairs meeting (the library is considered academic affairs but not faculty at my...

"The Customer" Is Always Wrong: Managing Community Expectations

I tend to get a bit twisted about semantics, so I write about it frequently . Word choice matters. A recent piece written by one of my favor...

Welcome to Our World

We're wearing goofy hats this week - exams week - for comedy relief for students. #librarylife #librarydirectorlife pic.twitter.com/Q5...

White Board Polling

I work at a small library at a small school, so everything we do needs to be the epitome of "bang for the buck." Truth be told, ev...

Letter to the Liaison Librarian, by Rebecca Carlson

Source Communicating the value of the library to university administration, communicating library resources and services to faculty, staff, ...

Proposition 8 and community review sites: Everyone loses

What happens to a community review site when members of the community use it as a weapon against people they don't approve of? Sites li...

Everything you always wanted to know about web community, and then some

It's been a long time since I posted, and I apologize. In addition to doing a bunch of work for clients at Rubicon, I have been preoccu...